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Terms & Conditions

Little Food Daily Pvt Ltd. ("LFD") ask that you abide by the terms and conditions along with other terms and conditions that may appear on the website http://www.littlefooddaily.com ("LFD Site") from time-to-time ("Terms and Conditions"). Your use of the site constitutes your agreement with the Terms and Conditions and LFD reserves the right to revise these Terms and Conditions at any time. You agree to check this section at regular intervals to be aware of any changes and the continued use of the LFD Site shall be considered your agreement to any modified Terms and Conditions.

This Agreement ("Agreement") is an agreement between you and LFD that states the Terms and Conditions under which you may use the LFD Site and receive our service i.e. processing and delivery of meals including but not limited to breakfast, lunch and dinner along with snacks, desserts and beverages and other items that LFD may introduce from time to time (“Daily Meals”) throughout the day (“LFD Service”). Your use of the LFD Service and the LFD Site constitutes your agreement with the Terms and Conditions set forth below.

  1. Price and Availability - LFD believes in offering the customers the finest Daily Meals at the best price. The price of the Daily Meals is subject to change without any notice. Although our goal is to fulfil 100% (one hundred percent) of the request of our customers and deliver the Daily Meals, given the perishable nature of the item, Daily Meals may be unavailable due to market conditions beyond our control.

  2. Delivery of Daily Meals - Cost of delivering meals is free to the customer & not charged. LFD uses reusable and recyclable food containers to maintain the quality and integrity of the Daily Meals. The Daily Meals will be delivered to you within 60 (sixty) minutes from the time of placing the order and will be delivered via our logistic partners. To maintain the quality and integrity of the Daily Meals, LFD recommends that you consume within an hour from the time the delivery takes place at the requested destination.

    In case of extreme weather or unforeseen delivery complications, it may be necessary to make adjustments in the delivery schedule, which will cause LFD to make modification in the delivery time and dates. If there will be a significant delay, a representative from the customer service team will contact or e-mail you to let you know the status of the delivery time.

  3. Payment - You can make payment for your order through a debit/credit card on the LFD Site or cash on delivery. You will be charged for your order immediately upon checkout. LFD will not process orders that attempt to use an incorrect, expired or over the limit credit card. LFD will make best efforts to contact you if this occurs. LFD has the right to collect funds from any uncollected transactions owed to it. LFD may charge an appropriate fee in INR (Indian Rupees) per order, should a payment made via credit card declines. If you fail to pay any fees or charges when due or if a re-delivery fee is imposed, LFD may charge such amount directly to recover such fee. You shall be responsible and liable for any fees, including but not limited to lawyer fees and collection costs, that LFD may incur in its efforts to collect any unpaid balances from you.

  4. Personal Information - The online registration requires users to give their personal information like your name, e-mail address, contact number, home address or office address. As a user of the LFD Site, you are required to submit a valid e-mail address and choose a username representing your identity on the LFD Site.

  5. Use of your Personal Information - We will utilize you email address, phone number to notify you of updates and changes in the menu and/or functioning of the site. Your contact information is also used to contact you whenever necessary. We use your IP address to help diagnose problems with our server, and to administer the LFD site. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and LFD from fraud. LFD will continue to enhance the security procedures as new technology becomes available. We will transfer information about you if LFD is acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy. We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of the Terms and Conditions. LFD may disclose personally identifiable information to parties in compliance with our Trademarks as LFD in their sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, LFD may disclose name, address, country, phone number, email address and company name.

  6. Our disclosure of your Personal Information - Due to the existing regulatory environment, LFD cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), LFD may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from LFD Site. Therefore, although LFD uses industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. As a matter of policy, LFD does not sell or rent any personally identifiable information about you to any third party.

    Further, there may be a number of services offered by external service providers that help you use the LFD Site. If you choose to use these services offered by external service providers, and in the course of doing so, disclose information to such external service providers, and grant them permission to collect information about you, then the use of your information is governed by their privacy policy.

  7. Cancellation and Refund Policy – Once order has been placed on the LFD Site, LFD does not process any cancellation towards any orders. In case you were not happy with the LFD Service and the Daily Meals, let us know at kitchen@littlefooddaily.com. LFD reserves the right to refund the entire amount for the order depending on the facts and circumstances of each case. Refunds, if any are processed via NEFT.

  8. Third Party Rights - Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and LFD.

  9. Trademarks - You acknowledge that LFD owns and possesses rights, title and interest in its trademarks, service marks, trade names, designs, logos, content, pictures and other trade dress used in connection with the services and the materials described in the services provided or displayed on the LFD Site. No use of any trademark, service mark, trade name, design, logo, content, pictures or other trade dress or any materials described in the services provided or displayed on the LFD Site is made without the prior, written authorization of LFD, except to identify the products or services of LFD. Except as permitted by these Terms and Conditions, nothing contained herein shall be construed as granting, by implication, estoppel or otherwise any license or right to any person under any patent, trademark, copyright or other proprietary right of LFD. Company, product and service names mentioned herein that are not owned by LFD are trademarks or service marks of their respective owners.

  10. Confidentiality - You further acknowledge that the LFD Site may contain information which is designated confidential by LFD and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. LFD will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by LFD will only be in connection with the provision of agreed LFD Services.

  11. Security - LFD treats data as an asset that must be protected against loss and unauthorized access. LFD employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. LFD does not recommend transfer of sensitive information (such as credit card number) and bank account details via the site to any third party. Users are recommended to do so offline, on the phone or via personal emails. LFD follows accepted industry standards to protect the personal information submitted to us, both during transmission and once LFD receives it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

  12. Communications - All notices/communications shall be given to LFD either by post to the LFD premises at Little Food Daily, 90 Aaram Nagar (Part 1), 1st Floor, Versova, Andheri West, Mumbai - 400061 or by email to hello@littlefooddaily.com. Such notice will be deemed received 4 (four) days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

  13. Governing Law - These Terms and Conditions and the relationship between you and LFD shall be governed by and construed in accordance with all the applicable laws of the state of Maharashtra and agree to submit to the exclusive jurisdiction of the Courts of Mumbai.